Has your computer begun to run slower than normal? Have you started getting a lot of annoying pop-up ads? If you answered yes, it is quite possible that your computer has become infected with either malware, spyware or a virus.
This can occur even if you have an antivirus software program currently installed on your PC. It is best to check from yourself, and no technical support is not necessary to do so. The following will guide you through how to detect and remove malware and spyware from your PC.
1. Enter Safe Mode
Do not allow your computer to connect with the internet, and do not use the internet until you have thoroughly cleaned it. The avoidance of the internet during this time will greatly assist in the spreading of the infection as well as the leakage of private data. In safe mode, there is only a minimum requirement in regards to services and programs that are loaded onto the computer. If there happens to be any malware or spyware present, the use of safe mode will prevent them from loading.
In order to boot a computer into the Windows Safe Mode, you will need to first shut down your computer. After the shutdown, turn on the computer and press the F8 key repeatedly. Once you see the “Advanced Boot Options” menu appear, you can cease with the pressing of the key. Select “Safe Mode with Networking” and press the “Enter” key.
2. Delete Temp Files
Once you are in Safe Mode, you will need to run a virus scan. Before starting the scan, you will need to delete all of your temporary files. This will speed up the scanning process as well as free up disc space and rid your PC of spyware and malware. In the case that you need help with this virus removal process, try out the remote virus removal services of CallrNerds.com.
3. Download Spyware and Malware Scanners
The running of a scanner is more than enough to remove the vast majority of the infections. If there is currently anti-virus software on your computer, it is recommended that you use an alternate scanner for this malware and spyware check.
This is important because the current infection is due to your software choice not detecting the infection. Due note that there is no software that will be able to detect, 100% of the time, the millions of infection variants and types. And not all software is capable of performing sufficient virus removal of the PC.
4. Run a Scan with Malwarebytes
Reconnect to the internet so that you are able to download, install and update Malwarebytes. Once that has been completed, you must disconnect from the internet immediately. Once you are able to open the program, keep with the default scan option and perform a quick scan to pinpoint and remove viruses.
Once the scan has been completed, any present infections will be presented to you for removal. There will be a great number that will be removed automatically without your approval, but there will be a handful of remnants that will require manual actions from you.
5. Post Scan
Should any problems arise after the quick scan, utilize the full scan feature of Malwarebytes and that will thoroughly remove any infections that were inadvertently missed. As a last resort, look into remote PC repair as a quick and effective solution.